What is SLAMEO?
SLAMEO is a place for wrestlers & entertainers alike to connect with their fans by offering personalized promo videos.
I put the wrong email delivery address. Can I change this?
We send SLAMEOs to the address provided at the time of purchase. Indy Connect cannot ensure an address change after this point. However, please e-mail us right away at contact@theindyconnection.com, (within a 24 hour period) with the updated address. We will do our best to make this change.
When will my SLAMEO order arrive?
Delivery times are not guaranteed and vary. Please allow up to 7 business days for order delivery. If the wait period exceeds 7 days, you will be automatically refunded.
Why did I not receive a confirmation e-mail?
You should receive an e-mail confirming your order shortly after you have placed it. If you do not receive that e-mail, please check your spam folder and see if you can locate it. Otherwise, you may have input your e-mail address incorrectly. You will need to contact us with the corrected e-mail. This is especially important because if you have not received the order confirmation e-mail you also will not receive the e-mail with your SLAMEO delivery.
It says my order is fulfilled, but I don't see my SLAMEO?
Check your spam folder to see if the email went there. If you did and still don't see your SLAMEO, send an email to contact@theindyconnection.com for assistance.
Why did my order get cancelled?
All of our talent on SLAMEO reserves the right to deny any request as they see fit. If your request is denied, you will receive and email notification, and will be refunded within 72 hours.
The website won’t let me check out. I keep getting an error page. What do I do?
We recommend waiting and trying again later. If the problem persists, try signing up with a PayPal account and checking out that way. You may also try changing your browser or ordering from a mobile device. These solutions have worked for others with similar check out issues. Should the problem persist, please e-mail us.
